Shipping Policy

1. Shipping Policy For Domestic Orders:

The Kancheepuram SM Silks at its own cost guarantees to deliver products (when the order value is above 900 INR) to all cities across India. Domestic orders would be processed within 48 hours and shipping will be done through a prominent domestic courier company. Once the products are shipped from our location, we will send you the Airway number/docket number through SMS or Email. To ensure the safe delivery of all products, the same are packed extremely to sustain any external wear.

2. Shipping Policy For International Orders:

All International orders would be processed within 2 days and shipped through an international courier company. All products are shipped via reputed international courier companies that are completely insured and reliable.

Shipping Charges depends on shipping destination and quantity of units purchased. Please note that shipping companies determine shipping charges based on the package weight and destination country. Once the products are shipped from our location, we will send you the shipper’s reference number (airway bill number/docket number) along with the courier company details through email.

You can track the status of your package through the logistic partner's website or by contacting their local customer service center. The courier partner will attempt the delivery twice at your specified shipping address, before they inform us that your package is not deliverable. Most orders are delivered within 7 days to foreign destinations as maximum. We are not responsible for any delay caused by customs office and if the customer is not available at the time of delivery.

3. Customer Clearance For International Orders:

For some countries, our carrier will clear your parcel from the customs if requires. Any additional taxes, import duties or customs charges levied in this process will be charged to you.

You are liable to pay the carrier for those charges in such cases. So, we recommend you to be aware of the laws and regulations governing the import of goods in the country where you want the items shipped.